GENERAL QUESTIONS

WHAT'S THE BEST TIME TO ARRIVE?

CAN I WALK TO THE FESTIVAL?

WHAT TIME DOES IT END?

WILL YOU BE POSTING SET TIMES IN ADVANCE?

HOW HOT WILL IT GET IN THE DAY AND HOW COLD WILL IT GET AT NIGHT?

HOW DO I SUBMIT ART FOR THE FESTIVAL?

I'M A PHOTOGRAPHER. WHO DO I ARRANGE A PHOTO PASS THROUGH?

ARE YOU HIRING VOLUNTEERS AT THE EVENT?

CAN I PASS OUT FLYERS INSIDE? OUTSIDE?

HOW DO I BECOME FOOD VENDOR? OR NON-FOOD VENDOR? I HAVE QUESTIONS!

I AM GOING TO THE FESTIVAL BUT NOT CAMPING ON SITE. CAN I PARTAKE IN ALL THE COOL STUFF GOING ON IN THE CAMPGROUNDS?

ARE THERE ANY PLACES TO RENT A BICYCLE NEARBY?

CAN I RIDE MY BIKE TO THE FESTIVAL? WHERE DO I PARK MY BICYCLE?

I HAVE A MEDICAL MARIJUANA CARD AND MEDICATE DAILY. COOL?

WHY ______________________ ?

CAN I USE TICKETS/WRISTBANDS/THE COACHELLA NAME TO PROMOTE MY WEBSITE/PRODUCT/EVENT?

CAN I SELL MY [INSERT CRAP I WANT TO SELL] IN THE PARKING LOTS, CAMPING AREAS OR VENUE?

WHAT CAN I BRING?

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CAN I BRING AN UMBRELLA TO BLOCK THE SUN?

WHAT ABOUT BRINGING IN MY MEDICAL PRESCRIPTION? EXAMPLE: DIABETIC INSULIN?

CAN I BRING IN EYE DROPS FOR MY CONTACT LENSES?

CAN I BRING A WATER SQUIRT GUN OR MISTER?

CAN I BRING CHAPSTICK?

CAN WE BRING WALKIE TALKIES?

ARE STROLLERS ALLOWED INTO THE VENUE?

HOW BIG IS A MEDIUM BACKPACK? / HOW WILL THIS BE ENFORCED?

WHAT ARE CONSIDERED PROFESSIONAL CAMERAS AND PROFESSIONAL DIGITAL CAMERAS?

CAN I BRING E-CIGS?

I CAN BRING A PARASOL BUT NOT AN UMBRELLA?

CAN I BRING A SIGN? TOTEM? CAN YOU ELABORATE ON YOUR NO TOTEMS RULE?

WILL THERE BE… AT/IN THE VENUE/FESTIVAL?

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WILL THERE BE VEGETARIAN/VEGAN FOOD OFFERED? KOSHER? GLUTEN FREE?

WILL THERE BE FLUSHABLE TOILETS AND SINKS AVAILABLE?

WILL I BE ABLE TO FIND SECURITY IF NEEDED?

WILL THERE BE PAYPHONES INSIDE THE VENUE?

WILL THERE BE ATMS?

ARE CREDIT CARDS ACCEPTED?

DO YOU ACCEPT CASH AND DEBIT?

WILL THERE BE LOCKERS ON SITE?

WILL THERE BE A LOST & FOUND? (LOST KEYS, CELL PHONES, ETC.)

WILL THERE BE FIRST AID ON SITE?

WILL THERE BE A MIST TENT?

WATER? AND/OR HOW MUCH IS WATER?

WILL THERE BE A SUNGLASSES / VISORS OR HATS / SUNSCREEN SOLD?

WILL THERE BE A FESTIVAL MAP AVAILABLE AHEAD OF TIME SO WE CAN SEE WHICH BANDS WILL BE AT WHICH STAGES/TENT AREAS? AND SEE LOCATIONS OF FOOD COURTS, BATHROOM AREAS?

WILL THERE BE CELL PHONE CHARGING IN THE VENUE?

WILL THERE BE BREAST PUMPING STATIONS?

PARKING, TAXIS, CARS, BUSES, TRAINS

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WHAT'S THE DEAL WITH PARKING?

WHERE CAN I PARK MY RV? IS THERE RV CAMPING?

I LOCKED MY KEYS IN MY CAR, MY CAR WON'T START, I LOST MY KEYS. WILL THERE BE A TOW TRUCK OR AAA ON SITE?

WHERE IS THE NEAREST BUS STOP?

WHERE IS THE NEAREST TRAIN STOP AND/OR BUS STOP?

WHERE IS THE NEAREST GAS STATION OR DRUGSTORE?

WHERE IS THE TAXI AND/OR PARENT DROP OFF/PICK UP POINT??

WHERE IS MOTORCYCLE PARKING?

WHERE IS THE VENUE?

ARRIVING IN A LIMO?

FESTIVAL PASS QUESTIONS

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I BOUGHT TICKETS FOR WEEKEND 2, CAN I SWITCH THEM TO WEEKEND 1?

WILL THERE BE PASSES SOLD AT THE EVENT?

CAN I SLIDE OFF MY WRISTBAND AND GIVE IT TO A FRIEND?

I ACCIDENTALLY DAMAGED MY WRISTBAND, WHAT DO I DO?

I PURCHASED PASSES FOR BOTH WEEKENDS – CAN I PUT THEM BOTH ON AT THE SAME TIME?

I ACCIDENTALLY PUT MY WRISTBAND ON TOO LOOSE, WHAT DO I DO?

IS A 3-DAY PASS THREE SEPARATE TICKETS?

WHY?

CAN I BUY PASSES FOR BOTH WEEKENDS?

I BOUGHT TICKETS FROM A "FRIEND" / SCALPER / 3RD PARTY / SOME DUDE OFF CRAIGSLIST THAT I AM TELLING YOU IS MY "FRIEND", HOW CAN I VERIFY THIS PASS WILL WORK OR IS LEGIT?

CAN I GIVE MY PASS TO A FRIEND? HOW?

MY FRIEND GOT HIS ORDER OR HIS EMAIL NOTIFICATION THAT HIS ORDER IS COMING AND I DIDN'T GET MINE YET. WHEN SHOULD I PANIC? WHAT SHOULD I DO?

CAN I HAVE MY ORDER SHIPPED TO AN ADDRESS OTHER THAN MY BILLING ADDRESS?

HOW DO I CHANGE MY FESTIVAL PASSES SHIPPING ADDRESS?

WHAT IS THE LAST DAY I CAN CHANGE MY SHIPPING ADDRESS?

WHEN AND HOW DO I RECEIVE MY PASSES/ORDER?

IS GETTING MY PASS SHIPPED THE ONLY OPTION OR CAN I PICK THEM UP SOMEWHERE?

I AM TRAVELING FROM ABROAD AND NOT SURE WHERE EXACTLY I WILL BE IN MARCH. WHERE SHOULD I HAVE MY ORDER SHIPPED?

I MISSED THE 2015 DEADLINE TO UPDATE MY SHIPPING ADDRESS AND THE PACKAGE IS ALREADY COMING, WHAT CAN I DO?

WHAT HAPPENS IF I NOBODY IS HOME OR MY 1ST DELIVERY ATTEMPT IS MISSED?

I GOT A SHIPPING NOTIFICATION/MY FRONT GATE ACCOUNT SAYS MY PACKAGE WAS SHIPPED TODAY, WHEN AM I GETTING MY PACKAGE?

I HAVE A CAMPING SPOT BUT I NEED TO GET A COMPANION PARKING SPOT FOR MY FRIEND WHO IS MEETING ME THERE. WHAT DO I DO?

I BOUGHT PASSES(S) FOR 2015 ON LAYAWAY BUT I NEED TO CHANGE MY CREDIT CARD INFORMATION ON FILE. HOW DO I DO THAT?

HOW DO I CONTACT FRONT GATE? HOW DO I CHECK ON MY ORDER?

I NEED TO CHECK ON MY LAYAWAY ORDER. HOW DO I CONTACT THE TICKETING COMPANY?

I ORDERED 2015 PASSES(S) ON LAYAWAY. CAN YOU PLEASE TELL ME STEP BY STEP HOW I CAN VIEW MY ORDER HISTORY?

THERE ARE MORE THAN TWO OF US IN MY FAMILY, HOW CAN WE GET AROUND THIS BILLING ADDRESS THING?

WHAT IF MY ROOM MATE AND I BOTH WANT TO BUY A PAIR OF PASSES AND HAVE THE SAME BILLING ADDRESS?

IS LIVE TOURS LEGIT? HOW CAN I CONTACT THEM? P: ¿ESTAS VIAJANDO DE MEXICO? R: TENEMOS LA SOLUCION PARA TI.

CAN SOMEONE ELSE PICK UP MY WILL CALL ORDER?

HOTELS

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EVERY HOTEL IS SOLD OUT, OR I CAN'T FIND A HOTEL OR I NEED HELP FINDING LODGING, WHAT CAN I DO?